Your satisfaction is our priority. We stand behind our products and services with confidence. If for any reason you find yourself less than 100% satisfied with your purchase, we offer a hassle-free refund process within 30 days of your purchase date.
How to request a refund:
Simply send us an email at [email protected] within 30 days of your purchase, and our dedicated support team will promptly assist you in processing your refund. Please include your order details, such as the purchase date and receipt, to expedite the process.
Refund process:Upon receiving your refund request, we will initiate the refund process within 24 hours. The refund will be issued directly back to the credit card used for the purchase. Please note that it may take a few business days for the refund to reflect on your credit card statement, depending on your financial institution.
Terms of Sale:
- Your purchase will be discreetly billed under the name "PodParrotLLC" on your credit card statement.
- Mt. Vernon Media, LLC allows for returns or replacements of purchases within 30 days from the date of purchase. For detailed information, please refer to our return policy.
- The geographic location of your computer has been logged for security purposes. Any fraudulent activities will be taken seriously and prosecuted accordingly.
- Any information submitted during the ordering process is handled in accordance with our privacy policy, ensuring the confidentiality and security of your personal data.
We are committed to providing you with exceptional products and services. Should you have any questions or concerns regarding our refund policy or any aspect of your purchase, please don't hesitate to contact our customer support team by emailing us at [email protected] or calling.